Return and Refund Policy
Return & Cancellation Policy
At Collector’s Treasure Box TCG, all sales are final. Due to the collectible and sealed nature of our products, we do not accept returns or exchanges.
This includes:
-
Sealed booster packs, boxes, or other unopened products
-
Live stream purchases
-
Final sale items and discounted inventory
💬 If your item arrives damaged or incorrect, please contact us within 3 days of delivery at collectortreasurebox@gmail.com. We’re happy to review and resolve issues on a case-by-case basis.
🔁 Order Cancellations:
Orders may be canceled before shipment only. If a cancellation is approved, a 15% restocking fee applies.